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Terms

These are the terms for the website plan: payment, ownership, cancellation and what happens if you stop. Short and without small print: what is written here is what applies.

Last updated 1 October 2026.

  1. The agreement is made with HAGMAN AS, company number 991 626 220 MVA, which runs the Hexis Design service. Business address: Njærheimvegen 81, 4356 Nærbø. Email: post@hexisdesign.no, phone 458 34 265.
  2. The offer is for businesses, including sole proprietorships and associations. We do not enter into agreements with private individuals on these terms.
  3. All amounts are excl. VAT.
  4. You get a clickable draft tailored to your business before you buy. If you do not like the direction, you pay nothing. The draft is one visual direction, not a round of options to choose between.
  5. Technical faults and deviations from the agreed delivery found within 30 days of publishing are fixed at no extra cost. The guarantee does not cover new requests, new pages, new features, a new design direction, changes made by you or a third party, faults at external providers, or problems with your own devices, accounts and passwords.
  6. The setup fee is invoiced at the start and counts towards the site's purchase price. In the launch offer no setup fee is invoiced, but it is treated as paid and still counts towards the purchase price. This also applies when buying outright.
  7. The launch offer is given in exchange for letting us show the website in our portfolio: screenshots, company name, logo, link and a short text about the job. This also applies after the agreement has ended. If you want the project out of the portfolio later, you pay the setup fee you were spared, 990 kr on Start or 2 990 kr on Business excl. VAT. We then take the project down within 14 days. People can still object free of charge, see the privacy page. We then remove photos and names of people. If you object and your business is a sole proprietorship, we show the project without the company name, logo, link, contact details and photos of you.
  8. The monthly price is made up of an operations share and a purchase share. The purchase share counts towards the purchase price.
  9. Invoices are due 14 days after the invoice date. Late payment accrues interest under the Norwegian Late Payment Interest Act.
  10. If an invoice is unpaid 30 days after the due date, we may, after written notice, close the site until it is paid.
  11. On monthly billing you can stop whenever you want. The plan runs to the end of the period you have already paid for, and there is no extra notice month. The setup fee is not refunded once the project is approved and work has started. If you stop before you own the site, it is taken down at the end of the paid period. You keep the domain, your content and your data, and any purchase credit you have built up is held for twelve months in case you come back.
  12. Notice of termination is sent by email to post@hexisdesign.no.
  13. Annual billing covers twelve months and can be stopped before the next renewal. A started annual period is not refunded, unless we fail to deliver the agreed scope.
  14. Annual billing gives ownership credit for twelve months per completed annual period. The annual discount does not reduce the credit.
  15. Dormant mode costs 149 kr a month and can be used for up to two months per calendar year. The site stays online, but no ownership is earned in dormant months.
  16. You can buy the site out at any time by paying the purchase price minus the setup fee and the credit you have earned. This also applies in the launch offer.
  17. The domain is registered to you. Text, images and other content you provide belong to you. Enquiries and customer data collected through the website belong to you. Source code is the one thing on a separate track, and that is described below.
  18. The setup fee and the stated purchase share of the monthly amount count towards the site's fixed purchase price. You can buy the site out at any time by paying the remainder. In the launch offer you pay no setup fee, but it is treated as paid and still counts towards the purchase price. Once the site is paid off or bought, you get the full source code. You own everything made for you. The rest is shared components that we also use ourselves; you have a free and permanent right to use, modify and transfer them. Open-source code the site builds on, such as Next.js, follows its own licences, which allow this. If we keep running the site, we keep a copy for as long as we run it; if not, you get the code straight away.
  19. The domain is registered to your company. We cover and administer one ordinary .no domain for as long as you are a customer.
  20. We process the enquiries that come in through your website on your behalf. That makes us a data processor, and a data processing agreement for your site is attached to the agreement when it is signed.
  21. After ownership you choose technical operation, managed operation, or to run it yourself.
  22. Included content changes cannot be saved up for later periods.
  23. Before we start work that is not included, you are told what it costs: a fixed price, or how many hours we expect and what that comes to. If it looks like it will be more, we tell you before doing more, and you decide whether we continue. Nothing is invoiced without your yes.
  24. Extra work without a fixed price is billed at the hourly rate, and is never started without written approval.
  25. You approve prices, figures, images, certifications and professional claims before the site is live. We find a lot about your business online, but you are the one who knows what is true today. If something is wrong, we fix it before publishing, not after.
  26. We do not guarantee a particular position in Google, a particular number of visitors, or a particular number of customers, bookings or sales. We do not guarantee approval by Google, Meta, Shopify, Vipps or any other third party. What we guarantee is the agreed technical delivery. Results depend on your market, your offer and your marketing.
  27. We answer for the work we deliver. Our total liability is limited to what you have paid us over the last twelve months. The limit does not apply in cases of gross negligence or intent.
  28. We are not liable for indirect loss: lost profit, lost sales, lost data or loss of reputation. This limit does not apply in cases of gross negligence or intent either.
  29. Your website sits with providers we do not own: hosting, domain registrar, email and payments. If they go down, we work to get the site back up as fast as we can, but we cannot guarantee their uptime.
  30. Approval by third parties such as Google, Meta, Shopify and Vipps is their decision, not ours. We set up what they require and fix what they flag, but we cannot promise that they say yes, or how long they take.
  31. Our deadlines assume we get what we need from you: text, images, access and approvals. If we are waiting on you, the deadline moves by the same amount.
  32. If something happens that neither of us controls, such as power cuts, network failures at our providers, fire, natural events, strikes, war or government orders, deadlines pause for as long as it lasts. We tell you as soon as we know. If it lasts more than thirty days, either party may end the agreement at no cost, and you pay only for what has been delivered. This comes on top of the ordinary right to cancel. You can always end the agreement, whatever happens.
  33. If the website is completely unavailable for more than 24 hours in a row, the operations share of the monthly price is deducted from your next invoice for the days the site was down. The purchase share runs as normal, and ownership keeps accruing.
  34. Hexis Design is run by HAGMAN AS, and I, Thomas Hagman, do the work. If I fall seriously ill, I will tell you the same day and give you a new deadline. If your site is live, it stays live, and you get a name and a number you can reach. If I cannot deliver at all, we refund what has not been delivered.
  35. The agreed price is locked for the first 24 months. After that the operations share may be adjusted at most once a year, with at least 60 days written notice. The fixed purchase price and your monthly ownership credit do not change.
  36. Norwegian law applies to the agreement.

For one-off purchases and add-ons, the terms on the add-ons page also apply. See the add-ons

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